Please note: We are taking a short break for the holiday period. All orders placed after 12 pm AEDT on 19 Dec 2019 will be sent from 3 Jan 2020 onward.
Does The Zero Print come in other sizes?
Yes! The Zero Print standard size is 50 x 70 cm to allow for the scaled drawing of your babe to fit. We now also offer Petite Zeros in A2 size (42 x 59.4 cm). The Petite Zeros will fit a scaled drawing for babies born up to 57.5 cm.
If you would like a different size please email us to discuss. We are always happy to help but it may mean that your illustration won’t be at a 1:1 scale.
Do you sell the prints with frames?
To allow the freedom of individual style, we don’t sell our prints with frames. To give your print the love that it deserves we do suggest that you have your print framed by your local framer but you can also buy frames at stores such as Ikea, Freedom, Country Road etc. You just need to look for frames in your print size (50 x 70 cm, A2 or A3) and you’re good to go!
What are the different print sizes?
We offer the following print sizes:
Zero Prints: 50 x 70 cm
Petite Zero & Luxe ZPs: A2 = 42 x 59.4 cm
Limited Edition Prints: 50 x 70 cm, A2 = 42 x 59.4cm or A3 = 29.7 x 42 cm
Will the decals leave sticky marks or cause damage to my walls?
Our Fabric Decals use a unique low-tack glue technology that leaves no sticky residue on 99% of surfaces & won’t set on your walls over time! You can use them on virtually any smooth, flat surface (inside & out)! They can be applied, removed and reused many times over! They won’t tear or crease and if the glue side is accidentally scrunched up it can simply be pulled apart with no damage to the decal.
To get the best from your decals, its important to fully read your ‘Decal Information and Care Sheet’ provided with your decals before use.
If you are unsure which decals are the right fit for you, simply order one of our sample packs to try them out first!
Are the decals removable?
Yes, they absolutely are!!! They can be applied, removed and reused for as long as they are taken care of!
How long does it take to get my print / decals / linen?
All of our artwork is made from scratch in our studio on the Gold Coast, Australia every time you order, allowing us to give you a crisp and customised product!!
Please allow up to 1 week for your order to be brought to life and sent on its way. Please note that order times may be longer than 1 week during sale times and the holiday period. Once it has left us here on the Gold Coast the standard Australia Post / Sendle times will apply.
For linen please see the product listing for the correct turn around time. These are custom printed and then handmade by Lucy of Princess Panda Pants Co.
Standard post: Please allow up to 10 business days depending on location. For a more information please use the Australia Post delivery time calculator. or track your parcel using the link sent to you.
Express post: Next business day delivery* within the Express Post delivery network and fastest possible delivery for other areas.
International post: We are now shipping to New Zealand, the United Kingdom and Hong Kong via Australia Post international tracked standard post service. For more information on delivery times please use the Australia Post delivery time calculator.
How much does it cost to post an order to me?
All Australian & New Zealand orders over $200 in value come with free standard postage.
All Australian & New Zealand orders under $200 in value are charged at a flat rate to cover postage and handling.
All Australian & New Zealand will be shipped with a signature required on delivery.
For International orders, items are sent via Australia Post standard tracked service and are left without a signature. If you would like a sign on delivery service for your International order please contact us.
Blond + Noir cannot take responsibility for lost, stolen or damaged items. Please visit Australia Post for their delivery Terms & Conditions.
Blond + Noir is not responsible for any further shipping, insurance or import charges once your item has left us in Brisbane, Australia. Please check with your customs / postal service if these charges apply to you before ordering.
How do I know the cost in my currency?
All prices on our website are in Australian dollars. We recommend you contact your financial institution for current exchange rates and advice on any conversion fees before ordering.
Can I buy a gift voucher?
How do I know my Blond + Noir order was successful?
You will receive an email confirmation as soon as your order is successfully placed. Please check your junk mail if the email is not in your inbox.
Can I return my Zero Print / Wall Decals ?
As all Zero Print & Blond + Noir products are bespoke items, we don’t accept returns. If you have a concern with your order please contact us as soon as possible after you receive it.
If you are unsure if our wall decals will work in your space, please contact us to arrange a sample pack before ordering.
What forms of payment can I use?
We accept payment via credit card (Visa, Mastercard, AMEX) and PayPal payments. We also offer Afterpay so you can pay for your purchase over four equal instalments, due every two weeks. Afterpay makes it simple to pay when it suits you best. Visit the Afterpay website for more information. You can choose any of these payment options during checkout.
Is my payment on your website secure?
Yes, all of our payments are processed securely using our Stripe payment gateway, Afterpay or PayPal.
What if there is an error on my print / decals?
At Blond + Noir we take the presentation of our product very seriously and that is why we will aim to get it right every time! On the off chance that there is an error please let us know straight away and if we’ve made a mistake we will get a corrected print to you ASAP.
Why is my background / decal colour different to the screen?
Not all screens are created equal! Please allow for slight variance in background colour to what may be displayed on some screens.
What’s this Blond + Noir / Zero Print business?
Blond + Noir is our design home! The Zero Print is the name of our birth prints and also what some people know us by! We are one in the same!!! All packaging will come branded as Blond + Noir! Same, same!!
I have experienced a pregnancy loss can I still use The Zero Print?
Most definitely! If you have experienced a loss we would love to have the opportunity to design a print especially for you. Please contact us via email to discuss.
For any other questions or concerns please email us: email@example.com